Your Claims Administrator:

For 24/7 Emergency Assistance, Pre-Authorization of Medical Services, and Claims Inquiries:

Norfolk Mobility Benefits logo

MSH International (Canada) Ltd.
2900, 605 – 5th Avenue S.W.
Calgary, Alberta
T2P 3H5, Canada


Toll Free (Canada & US) Tel: 1 (800) 808-2694

Tel: 1 (403) 538-2364

Fax: 1 (403) 265-9425


For all inquiries about Enrollment, iMED Card, and general 'how-to' support:

DCIS logo

David Cummings Insurance Services Ltd.  (DCIS)

Hours  Monday to Friday, 9:30am to 4:30pm PST Closed on weekends and public holidays.

Please Note:  As a precaution for employee and client safety during the COVID-19 pandemic, DCIS offices continue to be closed for in-person visits until further notice. We remain here to serve you over email, telephone, and internet conferencing, and essential on-site service when pre-arranged.

Tel  604.228.8816 or 1.800.818.3188 (North America Toll Free)

Fax  604.228.9807

Email  DCIS

Please note the DCIS office closure during the holiday season
We will be CLOSED Friday, December 24th - Monday, January 3rd
We resume regular office hours on Tuesday, January 4th

Click here for the current DCIS office hours

Mailing Address:

Suite 350 – 2083 Alma Street
Vancouver, BC
Canada  V6R 4N6

Location Map

Our office is located on the third floor (office level) at the Jericho Village Shopping Centre.  (Appointment required to visit office in person)

BY BUS > From the UBC Bus Loop, take the No. 84, 44 or 04 bus. Get off at the Alma Street bus stop. For more information about Public Transit visit the Translink website at

BY VEHICLE > Free 1-hour parking is available on the top two parking levels, and free 4-hour parking is available on the very bottom parking level.